Delete your account

Who this page is for

This page explains how to delete your account in StudyTab, a product of BATCHMANAGE. It applies however you use StudyTab, on the website or in the app.

If you can sign in

• 1. Sign in to StudyTab.
• 2. Open Settings, then Account.
• 3. Under Delete account, choose Delete account.
• 4. Type DELETE to confirm.

If you can't sign in

Email support@studytab.ai from the address on your account, with the subject “Delete my account”. We may ask you to confirm that the account is yours before we delete it.

What happens next

• Straight away: your account is locked, any subscription is cancelled and shared links stop working. Time left on a subscription is not refunded.
• For 30 days: sign in and choose Keep my account to get everything back. You would need to subscribe again yourself.
• After 30 days: your data is deleted for good. Copies in our backups are gone within 7 more days.

What is deleted

Your profile, sign-in details, notes, documents, handwritten notebooks, decks, cards, review history, study plans, AI chats, uploaded files and settings.

What stays

Subscription and payment records stay for as long as tax law requires, without your name or email.

A file stays if something else still uses it, for example a file you shared that another student saved a copy of.

Questions

Reach us at support@studytab.ai or through our contact page. Our Privacy Policy has more about how we handle your data.